We are excited to be sharing more information about our new home at 5 Brock Avenue. Below you can find the answers to some of the most frequently asked questions about the new space and what our move means for our community.
Where is 5 Brock located?
5 Brock Avenue is located near the corner of Queen St W and Brock Avenue. Our new location is
approximately a 5 minute walk east of our old location on Dunn.
If you are taking the Queen streetcar, we recommend getting off at the Brock Avenue stop.
What will the new space be used for?
The new space will house all of our programs and services, including our delivery program, in-person food programming, and office spaces for staff. Additionally, we aim to use this space to host community events and gatherings. Our first community event in the new space will take place on February 23. This event will celebrate our new home, stay tuned for more details coming soon.
Will there be a change in volunteer roles at the new location?
There will be some small changes to how volunteer roles look once we move to the new space, however most positions will remain the same. We aim to make the transition as smooth as possible by offering volunteers additional guidance and training when necessary. There may be minor adjustments to certain responsibilities, but we’ll continue to rely on our amazing volunteers to provide the same level of care and support to our community.
Will you continue to offer programming at 263 Dunn Avenue?
No. We will no longer operate any programming out of or continue to lease our current space at 263 Dunn Avenue. All services and programming will be moved to 5 Brock Avenue, allowing us to better serve our community.
What will your space at 1499 Queen St W be used for?
We will no longer operate out of or lease the space at 1499 Queen St W. Moving forward, all programming will operate out of 5 Brock Avenue.
Is the new location accessible?
Yes, the new location is fully accessible. The space has been designed to accommodate individuals with mobility challenges. We are committed to ensuring that everyone in our community can access our services.
Will there be any changes to your programming once you open the new location?
There will be no significant changes to our programming once we move. However, the new space gives us the opportunity to improve existing services. Additionally, the larger facility may allow us to introduce new community events and initiatives in the future, which we will announce as they develop.
Will you continue to operate with a shopping model?
Yes, we will continue to operate with a shopping model at 5 Brock Avenue. Clients will still have the opportunity to choose the items that best suit their needs, including fresh produce, nonperishable foods, and personal care items. The shopping model is a cornerstone of our mission of providing access to food with choice, dignity, and respect.
What will the hours be at the new location?
Our hours of operation at 5 Brock Avenue will remain the same as they were when we were operating out of 263 Dunn Avenue.
Wednesday: 10am-4:30pm
Thursday: 10am-4:30pm
Friday: 4pm-8pm
Saturday: 10am-4:30pm
Why are you moving?
Owning a space we can call home has always been a goal of the Parkdale Community Food Bank, and purchasing 5 Brock has allowed us to accomplish this goal. Our current spaces are too small to operate efficiently and accommodate our community. This move allows us to provide a better experience for our clients, volunteers, and staff by improving accessibility, reducing wait times, and creating a more welcoming environment. Our new home will also give us the opportunity to grow in the future, if needed.
Where should I drop off donations once you move locations?
All donations can be dropped off at 5 Brock Avenue during our hours of operation. We will share additional information about our donation drop-off area once we open. Alternatively, you can drop off smaller donations at one of our donation drop points in the city. Click here to view an interactive map and find the donation bin closest to you. Thank you for your continued generosity.
Where should I drop off donations once you move locations?
All donations can be dropped off at 5 Brock Avenue during our hours of operation. We will share additional information about our donation drop-off area once we open. Alternatively, you can drop off smaller donations at one of our donation drop points in the city. Visit us at www.pcfb.ca/food-drives to view an interactive map of our donation bin locations. Thank you for your continued generosity.
If you have any questions that were not answered in this FAQ, please send us an email to info@pcfb.ca.
We can't wait to welcome you into our new home, stay tuned for our official reopen date, coming soon.
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